Support Center
Common questions around what clients can/can’t do:
We are not a DIY platform, you build and manage bots on behalf of your clients, as an agency - this is the typical agency model.
As such, there’s no way for clients to get access to your account and edit their bot directly — this is your job as the agency.
You can use email notifications to send leads in real time to your clients (which is accessible in the settings of each bot), or one of our many integrations, such as the Google Sheets integration to get leads to your client in real time… you can even send them directly to their CRM via Zapier, Make, Pabbly, etc. See the Integrations section for more on all of these.
💡 Charging for Subscriptions: The agency model enables you to charge your clients a subscription fee as a retainer for your services. You’re offering a custom-built AI solution that includes all OpenAI token costs, as well as support and management. This means clients are paying not for software, but for a dedicated chatbot manager/developer. You can also bundle your chatbot services with other offerings to increase your retainer, such as managing their integrations and automations.